Topic: Crashing in Unity 5.3.x

I just purchased the Online Maps plugin and it seems to be crashing a lot on Mac OS X in Unity 5.3.  It seems to be (more) stable in Unity 5.2.  Perhaps the plugin needs to be updated to address something new in Unity 5.3?

Re: Crashing in Unity 5.3.x

Hello.

Please tell more about this issue:
* What version of Online Maps you're using?
* When happens this crash. You are doing something, or Unity immediately crashing after you add the map?
* Describe the settings of Online Maps and Control (or attach a screenshot).
* Your project has any other assets?
* Any other information that may be useful to find and fix problem.

Kind Regards,
Infinity Code Team.

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3 (edited by Ging 2016-02-14 16:02:40)

Re: Crashing in Unity 5.3.x

Hi, I has some issue. OM crash Win64/32 editor, and iOS build.
Unity5.3.2f1
- What version of Online Maps you're using: - 2.3.0.18 from 16 Dec 2015
- When happens this crash: after run and work 3-5 minutes
- Describe the settings of Online Maps and Control: https://gyazo.com/3bd3da091ab57c124e2075c9dccecf4d
- Your project has any other assets: yes, but in another scene (Vuforia), but OM crashed and in empty project
- Unity editor sometimes write message (like this: "can't dealoc memory, refcount 0, this can't happend")  and don't crash.

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Re: Crashing in Unity 5.3.x

Updated to Beta 2.4.0.12. Crashed editor

Re: Crashing in Unity 5.3.x

Hello.

Thanks for the detailed description of the issue.
It looks like a bug in Unity, but in any case we will try to fix it.

Try to update Online Maps to the latest beta version (2.4.0.14).
I hope this will fix the issue.

Kind Regards,
Infinity Code Team.

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6 (edited by anthonyk 2016-05-24 23:10:13)

Re: Crashing in Unity 5.3.x

Hello !
Same thing here, just bought Online Maps with the latest Unity 5.3.5 on windows. It crashs almost everytime I zoom in/zoom out for example.
Where can I get the beta releases ?
thank you wink

Re: Crashing in Unity 5.3.x

Hello.

How to open the built-in update system (with images):
http://forum.infinity-code.com/viewtopi … d=691#p691

Kind Regards,
Infinity Code Team.

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8 (edited by anthonyk 2016-05-25 20:59:36)

Re: Crashing in Unity 5.3.x

thank you.
with the latest beta, it still crashes but less often. It's hard to work and test and restart Unity each time. I can't imagine using this for production for now...

Re: Crashing in Unity 5.3.x

Hello.

Try this sequence:
1. Close the scene (or create a new one).
2. Delete the folder «Infinity Code / Online Maps». Completely.
3. Import the latest version of Online Maps.

I have a very strongly suspect that GUISkin causes this crashes.

Kind Regards,
Infinity Code Team.

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Re: Crashing in Unity 5.3.x

i noticed this also.

in two unity versions:
Unity 5.3.5f1 (64-bit)
Unity 5.3.5p8 (64-bit)

random crashes since i imported the OnlineMaps Asset. In playmode and edit mode.

Didnt found a way to reproduce it.. it's look random

Re: Crashing in Unity 5.3.x

Hello.

This crashes is not random.
Crash caused GUISkin in the package.
We removed it and crashes are gone.
Please update Online Maps through the built-in update system.

How to open the built-in update system:
Online Maps (Script) / Help / Check Updates
or
Component / Infinity Code / Online Maps / Check Updates

Kind Regards,
Infinity Code Team.

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Re: Crashing in Unity 5.3.x

No more crashes, looks good! Thank you smile