• Registered: 2019-09-24
  • Posts: 34

Topic: Stand-alone on Windows 11 elevation 3D issue

I have build for standalone windows 64bit and I notice that on windows 10 the 3D terrain is visible. While I run same build on windows 11 the 3D is not showing, only flat surface.

  • Registered: 2015-06-23
  • Posts: 3,946

Re: Stand-alone on Windows 11 elevation 3D issue

Hello.

There can only be one problem here that causes elevations not to be displayed - it's a problem with downloading elevation data.
But this is a very general problem and can have many causes, e.g:
- A problem with the internet connection;
- A personal or corporate firewall;
- A problem with the SSL certificate;
- Application permissions.

How to check what is going on with the request on your end:
1. Add a Log component, and enable Show Requests.
2. Find the url of the request elevation data.
3. On Win11, try opening this in a browser. If unsuccessful, the problem is in the internet connection or firewall.
4. Make the request yourself using a C# script, and check the response. The query will most likely fail, but this will give you debugging ways, because debugging a single query is much easier than looking for a problem in an entire asset.

Kind Regards,
Infinity Code Team.

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